Error Message: "Fatal error: Unable to read..."

Please note that every software package we offer has a few key files that need to be uploaded in BINARY format when you transfer them to your server. In general the following files and folders must be uploaded in BINARY.

  1. All libsecure.php files. You will find one in the root "/" software folder as well as one in the "admin/" directory.

  2. The entire "install/" folder.

If you get an error similar to the one below, you will need to first delete the file off your server and upload it again. Make sure that you set your FTP client to upload in binary mode.

"Fatal error: Unable to read 123456 bytes in /some/path/to/sunshop/libsecure.php on line 0"

Forcing the FTP client to upload in binary mode will fix this problem.

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